THE COMMERCIAL VEHICLE BREAKDOWN SERVICE THAT KEEPS YOUR FLEET RUNNING 365 DAYS A YEAR
For the very first time, YOU the customer will select the commercial vehicle breakdown cover YOU want rather than buying the breakdown service you are given.
We know that your vehicles do a range of journeys : some local, some national and some into the EU.
R-365 allows you to get the breakdown cover for each vehicle based on how far from your premises you travel.
We cover your trailers too.
So with R-365. the cost of breakdown cover for a vehicle that only travels locally will be different to the vehicle that travels nationally or in the EU.
And it’s flexible:
You can add to the cover you need as your work changes and your vehicles change too. We have a full range of cover that includes Roadside Assistance, Recovery and Rescue, Yard Start and Take your Driver home, throughout the UK and the EU.
Signing up to R365 is quick and simple. Our only conditions are any vehicles you register must be less than 9 years old and your business must have a current DVSA Operator’s Licence.
LOCAL ROADSIDE ASSISTANCE
We’ll come out to you within 50 miles of your depot address and try to get your vehicle up and running
NATIONAL ROADSIDE ASSISTANCE
We’ll come out to you anywhere in the UK and try to get your vehicle up and running
EU ROADSIDE ASSISTANCE
We’ll come out to you anywhere in the UK or EU and try to get your vehicle up and running
LOCAL RECOVERY
We’ll come out to you within 50 miles of your depot address and recover your vehicle to an address you give us
NATIONAL RECOVERY
We’ll come out to you anywhere in the UK and recover your vehicle to an address you give us
EU RECOVERY
We’ll come out to you anywhere in the UK or EU and recover your vehicle to the address you give us either in the EU or in the UK
YARD START
We’ll come out to your address and get you started.
TAKE DRIVER HOME
We’ll arrange to get your driver to a UK address.
Signing up to R365 is quick and simple. Our only conditions are any vehicles you register must be less than 9 years old and your business must have a current DVSA Operator’s Licence
To register you simply upload the details of each vehicle, pay the invoice and you’re on cover.
*Subject to terms and conditions
Frequently Asked Questions
- How many vehicles can I register?
You can register as many Heavy Goods Vehicles as you choose but remember each vehicle must be less than 9 years old at the time of registration. You can register Light Commercial Vehicles (3.5t and above) providing you have a current Operators License
- How much does it cost?
The contribution for each vehicle will depend on which entry level product you select and which extra products you require for EACH vehicle.
- What isn’t covered on your R-365.co.uk cover?
The cost of any parts required to repair the vehicle is not covered you will either have to pay for parts fitted at the roadside or agree to be invoiced after the event. The VAT due on the total repair invoice is not covered and will be invoiced to you separately by NWAG. Damage from a road traffic accident is not covered by R-365. The cost of any repairs carried out without our consent will not be covered
- Do I have to have an Operators Licence?
Yes you need to have a current DVSA Operator’s Licence with a Green or Amber score. You may be asked to provide the score at any time while you are a policyholder.
- Who do I contact when my vehicle needs to be repaired or recovered?
You will need to contact our Customer Centre on ***** to request assistance. No other requests can be made
- Do I have a choice of who I use to attend a breakdown?
No, you must report the claim and need for assistance as above and we will then despatch our own breakdown solution specialist.
- How quickly will a breakdown vehicle attend my broken down vehicle?
Our target attendance time is within 60 minutes of the request for assistance being registered however we cannot guarantee attendance times as there may be issues beyond our control that delay us such as road, traffic or weather conditions.
- What happens if I sell a vehicle?
Simply remove it from your account at www.R-365.co.uk
- What happens if I buy a vehicle?
Simply add it to your account and pay the annual premium and you are on cover. You can only register vehicles that you are the register keeper of and the V5 shows your Company as that registered keeper.
